10 Questions to Ask Before Hiring a Tree Service

Introduction

Hiring a tree service is a big decision. The right company can protect your property, improve tree health, and prevent costly hazards—while the wrong one can cause damage, injury, or leave you liable for accidents. These ten questions help homeowners choose a reputable, professional tree care provider.

1. Are You Licensed, Bonded, and Insured?

This is the most important question. Any reputable company should carry:

• Liability insurance
  
  

• Workers’ compensation
  
  

• Proper state or municipal licensing
  
  

Without these, you could be held financially responsible for accidents or property damage.

2. Do You Have Certified Arborists on Staff?

ISA-Certified Arborists have advanced training in:

• Tree biology
  
  

• Risk assessment
  
  

• Pruning standards
  
  

• Disease diagnosis
  
  

This ensures your trees receive expert care—not guesswork.

3. What Safety Standards Do You Follow?

Professionals follow ANSI Z133 safety standards. They also use proper protective gear such as helmets, ropes, chaps, and rigging equipment.

4. Can You Provide References or Reviews?

Reputable companies have consistent positive feedback across Google, Yelp, and Facebook, as well as customer references upon request.

5. Will You Provide a Written Estimate?

Verbal quotes lead to misunderstandings. A transparent written estimate clarifies:

• Scope of work
  
  

• Total cost
  
  

• Cleanup details
  
  

• Potential add-on costs
  
  

6. What Is Your Cleanup Process?

A professional crew removes:

• Branches
  
  

• Logs
  
  

• Sawdust
  
  

• Debris
  
  

Your yard should look better when they leave.

7. What Equipment Will You Use?

The right tools improve safety and efficiency:

• Bucket truck
  
  

• Rigging systems
  
  

• Stump grinder
  
  

• Chipper
  
  

• Crane (if needed)
  
  

Knowing equipment upfront helps you plan for access and parking.

8. How Will You Protect My Property?

Look for answers involving:

• Drop zones and rigging
  
  

• Using mats to protect lawns
  
  

• Avoiding damage to irrigation lines, fences, and roofs
  
  

Professionals work carefully—not quickly.

9. Do You Offer Emergency Services?

Storm damage and fallen trees require an immediate response. Companies offering 24/7 service demonstrate reliability and preparedness.

10. Do You Follow ANSI-A300 Pruning Standards?

This ensures pruning is done correctly—not topping, flush cuts, or harmful techniques.